Track Your Order

Track Your Order

Stay Updated On Your Purrfect Pet Kingdom Order Status And Delivery Information.

How To Track Your Order

Step 1: Check Your Email
Once Your Order Ships, You'll Receive A Shipping Confirmation Email With:

  • Your Tracking Number
  • Direct Link To Track Your Package
  • Estimated Delivery Date
  • Carrier Information

Step 2: Track Your Package
Click The Tracking Link In Your Email Or Enter Your Tracking Number On The Carrier's Website:

  • USPS: usps.com
  • UPS: ups.com
  • FedEx: fedex.com

Step 3: Monitor Delivery Status
Your Tracking Information Will Show:

  • Current Package Location
  • Delivery Progress Updates
  • Estimated Delivery Date
  • Delivery Confirmation

Order Status Definitions

Order Received: We've Received Your Order And Payment.

Processing: Your Order Is Being Prepared For Shipment (1-2 Business Days).

Shipped: Your Order Has Left Our Warehouse And Is On Its Way To You.

Out For Delivery: Your Package Is On The Delivery Truck And Will Arrive Today.

Delivered: Your Package Has Been Successfully Delivered.

Didn't Receive Tracking Information?

If You Haven't Received Your Tracking Email:

  • Check Your Spam/Junk Folder
  • Verify The Email Address On Your Order
  • Allow 1-2 Business Days For Processing
  • Contact Us If You Still Need Help

Delivery Issues

Package Delayed:
Delays Can Occur Due To Weather, Carrier Issues, Or High Volume. Check Your Tracking For Updates Or Contact Us If Your Package Is Significantly Delayed.

Package Lost:
If Your Tracking Shows No Movement For Several Days Or The Package Appears Lost, Contact Us Immediately. We'll Work With The Carrier To Locate Your Package Or Send A Replacement.

Package Damaged:
If Your Package Arrives Damaged, Take Photos And Contact Us Right Away. We'll Arrange A Replacement Or Refund.

Wrong Address:
If You Entered The Wrong Shipping Address, Contact Us Immediately. We Can Only Change Addresses Before The Order Ships.

Multiple Item Orders

If You Ordered Multiple Items:

  • Items May Ship Separately From Different Warehouses
  • You'll Receive Separate Tracking Numbers For Each Shipment
  • Check All Tracking Numbers For Complete Order Status

Need More Help?

For Additional Assistance:

Purrfect Pet Kingdom® - They're Not Just Pets They're Family!