❓ Frequently Asked Questions

Below are answers to some of the most magical questions we receive from fellow pet guardians. If your question isn’t listed, feel free to summon us through the Help Center. 🧙♂️✨

🛒 How long does shipping take?

We ship orders within 1–2 business days. Delivery typically takes 3–5 business days within the U.S. You’ll receive a tracking scroll via email once your order leaves the kingdom. 📦🕊️

🎁 Do you offer gift wrapping?

Yes! Every enchanted bundle can be wrapped in ceremonial paper with a personalized scroll. Just select “Gift Wrap” at checkout. 🎀📜

🐾 Can I customize a product for my pet?

Absolutely. Many of our items include customizable options—names, dates, or magical symbols. Look for the “Customize” button on product pages. 🐶✨

🔄 What’s your return policy?

If your item arrives less than purrfect, you may return it within 30 days for a full refund or exchange. Visit our Returns Portal to begin your journey. 🔁💌

📦 Do you ship internationally?

Yes, we ship to select enchanted realms outside the U.S. Shipping times and costs vary by region. You’ll see options at checkout. 🌍🧳

🧙♀️ How do I contact support?

Use our Help Center or email info@purrfectpetkingdom.com. Our pet wizards respond within 24 hours. 🐾📬

💫 What makes your products ceremonial?

Each item is crafted with intention, storytelling, and symbolic meaning. From moon-blessed collars to ritual grooming kits, we design for emotional resonance and magical connection. 🌙🐕

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Still curious? Visit our Help Center or send a scroll to Shaun@purrfectpetkingdom.com. We’re always here to guide your journey. 🐾