FAQ - Ordering And Shipping
Frequently Asked Questions - Ordering And Shipping
Common Questions About Orders, Shipping, Returns, And Our Guarantee.
How Long Does Shipping Take?
Orders Process Within 1-2 Business Days. Standard Shipping Takes 3-7 Business Days After Processing. Expedited Options Available At Checkout.
Review Our Complete Shipping Information And Shipping Policy.
Do You Offer Free Shipping?
Yes! Free Shipping On Orders Over $50. Shipping Costs Calculated At Checkout Based On Order Weight And Destination.
How Can I Track My Order?
You'll Receive Tracking Information Via Email Once Your Order Ships. Track Your Order In Real-Time With The Provided Link.
What's Your Return Policy?
We Offer A 30-Day Money-Back Guarantee On All Products. Not Satisfied? Return Within 30 Days For A Full Refund.
Review Our Return Policy, Refund Policy, And Our Guarantee.
Can I Return Opened Food Products?
Yes! Our 30-Day Guarantee Covers Opened Products. If Your Pet Doesn't Like It Or It Doesn't Work, Return It For A Full Refund.
How Do I Return An Item?
Contact Us With Your Order Number And Reason For Return. We'll Provide Return Instructions And A Prepaid Shipping Label For Eligible Returns.
What If My Order Arrives Damaged?
Contact Us Immediately If Products Arrive Damaged. We'll Send Replacements Or Issue Full Refunds. Your Satisfaction Is Guaranteed.
Do You Ship Internationally?
Currently Shipping Within The United States. International Shipping Coming Soon.
Can I Change Or Cancel My Order?
Contact Us Immediately If You Need To Change Or Cancel Your Order. We'll Do Our Best To Accommodate Requests Before Shipping.
What Payment Methods Do You Accept?
We Accept All Major Credit Cards, Debit Cards, And Secure Payment Methods. All Transactions Protected With Industry-Leading Security.
Review Our Security And Trust And Privacy Policy Pages.
How Do I Use A Discount Code?
Enter Your Discount Code At Checkout In The Promo Code Field. Join Our Rewards Program For Exclusive Discounts And Points.
More Questions?
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