Privacy Policy

Privacy Policy

At Purrfect Pet Kingdom®, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

We collect information that you provide directly to us when you create an account, place an order, subscribe to our newsletter, contact customer service, or otherwise communicate with us. This may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.

How We Use Your Information

We use the information we collect to process and fulfill your orders, communicate with you about your orders and account, send you marketing communications if you have opted in, improve our website and customer service, prevent fraud and enhance security, comply with legal obligations, and analyze usage patterns to improve our products and services.

Information Sharing And Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors, shipping carriers, and email service providers. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your information when required by law, to enforce our site policies, to protect our or others' rights, property, or safety, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

Payment Information Security

All payment transactions are processed through secure payment gateways. We do not store complete credit card information on our servers. Payment information is encrypted and transmitted securely using industry-standard SSL technology.

Cookies And Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Marketing Communications

If you have opted in to receive marketing emails, we may send you promotional communications about new products, special offers, and other updates. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights And Choices

You have the right to access, update, or delete your personal information. You can update your account information by logging into your account or by contacting us. You may also request that we delete your personal information, subject to certain legal exceptions.

You have the right to opt out of marketing communications, request a copy of the personal information we hold about you, and object to certain processing of your personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

International Users

Our website is operated in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our website, you consent to the transfer and processing of your information in the United States.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our website contact form or customer service channels. We will respond to your inquiry as promptly as possible.

Purrfect Pet Kingdom®

They're Not Just Pets They're Family!

Last Updated: November 2025